Here’s the story behind Benjamin Franklin’s punctuality promise.

Benjamin Franklin Plumbing is the nation's first plumbing service company to promise perfect punctuality. Your time is valuable and we know it. That's why, "If there's any delay, it's you we pay."™ If we're late for your service appointment, you'll get paid $5.00 per minute.*

How can we promise such punctuality? First of all, our Plumbing Technicians aren’t typical plumbers! We hire and train talented people who understand the value of your time and treat you and your home with respect. We also back their punctuality with technology.

It's also because of our people, our culture, and the training that goes with our technology. Using the latest software, our customer service staff promptly schedules and routes your call. Then a skilled plumbing technician arrives at your home driving a fully stocked truck.

It all adds up to on-time service -- perfect punctuality -- for every customer, every time.

Compare our "on time" track record with that of other service contractors who come to your home. Barring unforeseen circumstances out of our control, your Benjamin Franklin plumber will be at your front door within the scheduled appointment window.

After all ... "time is money." Yours and ours. It’s no surprise that Benjamin Franklin Plumbing is the fastest growing plumbing franchise in the country, now serving millions of homeowners coast to coast.

* There’s a $300 maximum for late service appointments. You must ask for and receive an appointment window of either one or two hours. Customers receive a verification confirmation number when an appointment is scheduled. There is a slight additional charge for this premium service.

(239) 775-2387